FAQs

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  • I don’t know all the reasons, but one is my anxiety that people might not fully understand what they’re getting. I don’t like surprises myself, and I’d rather no one feel disappointed in the services they receive because I failed to give enough information.

    Another reason is that I don’t have a dedicated team member waiting by the phone. On the clinical side, it’s basically a one-person operation. So, the detailed information I provide here—even if some find it excessive or off-putting—is meant to help folks decide early on if I’m the right fit for their needs.

    So, if you notice a lot of questions and lengthy answers, please think of this as both my disclaimer and my excuse. I appreciate your patience.

Who do you see?

  • I currently hold a full, unrestricted medical license in the following seven states:

    • Midwest: Indiana, Kentucky, Ohio, and Tennessee

    • West: Arizona, Utah, and Idaho

    My marketing efforts are focused on four of these states—Indiana, Ohio, Kentucky, and Arizona—so you’ll see those highlighted under my listed locations.

    However, I can still provide care to patients in Tennessee, Idaho, and Utah; these states simply aren’t the focus of my current outreach—still love you guys though. Nothing personal.

  • No, not everyone.

    It is essential that we are able to accommodate your needs and expectations in order to provide the optimum care and safety. For this reason, we pre-screen all individuals before we are able to establish a formal patient-physician relationship. We will send you a basic questionnaire.

    Be reassured this is NOT to pick the cool kids and toss out the uncool kids. It is not to perpetuate stigma or single anyone out. Not at all.

    It simply is this: as incredible as telemedicine is for psychiatric care, it has its limitations just like in-office care has its own. There is just no magic bullet for everything. I want to be suited to the needs you have. It is unfair and unethical for me to offer well-intentioned help but then be unable to provide the care and resources you or your family needs.

  • 5-150 years old.

  • No. I do not offer telehealth services for children under the age of five because addressing mental health concerns in this age group typically involves complexities that extend beyond what telehealth can effectively provide.

    Young children’s behaviors are often deeply influenced by developmental, psychosocial, and environmental factors that require a comprehensive, in-person approach. Effective treatment usually involves a multidisciplinary team, including specialists like developmental pediatricians, occupational therapists, speech therapists, and family therapists, to address the full scope of the child’s needs.

    Telehealth, while valuable for many age groups, may not fully capture the nuances of behavior, interaction, and family dynamics necessary for an accurate assessment and tailored treatment plan for children under five.

  • Absolutely. Supporting women during pregnancy, postpartum, and breastfeeding is a vital part of my practice, and I am deeply committed to helping women navigate these stages of life with compassion and evidence-based care. Over the years, I have seen far too many women stable on medications leave prenatal appointments doubting their treatment or discontinuing treatment after hearing concerns from well-meaning providers, staff, family members, friends, or social media. While these concerns may come from a place of care, they often perpetuate stigma and misrepresentation about the safety and necessity of medications during pregnancy and breastfeeding.


    The truth is, professional guidelines—including joint statements from organizations like ACOG (American College of Obstetricians and Gynecologists) and other national pregnancy and breastfeeding groups—emphasize the importance of continuing treatment for most mental health conditions during these critical times. Research overwhelmingly shows that the benefits of managing mental health with appropriate medications far outweigh the risks, both for the mother and the baby. Untreated depression, anxiety, and other conditions can have significant negative effects on both prenatal development and postpartum bonding, which is why aggressive and evidence-based care is often essential.


    My approach is firm yet empathetic: women deserve informed, unbiased, and stigma-free care during pregnancy and beyond. I work with each patient to evaluate their needs and ensure they receive the safest, most effective treatment tailored to their unique circumstances. You don’t have to choose between your health and your baby’s health—both are equally important, and together we can create a plan that prioritizes both.

  • The most common types of patients I see are those who have struggled with treatment resistant depression. The large majority of my new patients have had diagnoses for years or even decades and been on medication after medication. Many still are at the time of that first visit but were referred by family, friends, or their therapists.

    There are millions of Americans in this category and the severity and variety of changing features this can have over the life course is tragic. When I say tragic yes I’m talking about the severe effects that can lead to suicide, BUT also the unmeasured pain that adds up over a lifetime as it eats away at the quality of life they may not even realize. This kind of “robbing” can only be understood by people who experience it.

    While treatment resistant depression is a formal clinical term within psychiatric care, many of the folks diagnosed with this formal name are in fact very responsive to treatment. How? Well in almost every situation I come across the answers and clues are there when we dig deeper into their past (childhood on up), their family history, and especially as I teach them about the subtle ways depression manifests itself. We simply need more clues and evidence to go a different direction.

    If we use what my concept of less-worse vs. all better, “treatment resistant depression” also has meaning here, folks that just wish their treatment was better. Many of the folks I see have been told or have had to tell themselves to accept less-worse because they have never been offered or achieved all better. This is tragically so common. Working with these patients is the most rewarding part of what I do as a physician.

    Watching this change take place in patients is frequently a sacred-like experience. I’m not talking magic-like—I don’t use potions and spells. I just have no better way to explain what it feels like to witness that beautiful change in a fellow precious soul struggling with the bodies and life we are given and meant to experience.

  • This is probably a tie between three groups.

    1. Children/teens brought in are commonly coming in for either mild-moderate depression or anxiety that are there because a parent first came to see me as a new patient. It’s during the parent’s visit that they start to see during or after the visit, “This is probably what is going on in my teen. I thought it was just being a teenager, but have worried it’s more.” That’s a common example. I’ll see the parent as a new patient, and then within a few months, I’ll start seeing their child.

    2. For pediatric age kids who are on medication, it is frequently suboptimal therapy for ADHD. The main reason for this is there is undiagnosed or undertreated anxiety or depression. Anxiety and depression will always affect attention to some degree and so it can be easy to see the attention problem as the “face” and “cause” of their struggle. Many times these kids have been on all sorts of different ADHD medications, doses, etc., but still something isn’t right.

    3. For children/teens not on any medication the reason is likewise depression and anxiety and frequently the reason they are coming in is to be evaluated for what? ADHD.

    These three groups probably comprise 2/3 of my new pediatric patients.

  • Yes and No.

    No: If you’ve seen me within the last year—and I can confirm this through a pharmacy or medication fill history—then you would still be considered an established patient.

    Yes: If you haven’t seen me in over a year, and the medication fill history reflects that, you will need to schedule an appointment as a new patient.

What about appointments?

  • No. We accept payment via credit card and our services are eligible for HSA and FSA.

  • Yes, all appointments are virtual. Our goal is to improve access to mental health care to individuals and families.

    Our modern American healthcare system, despite the miracles that can be done, access is still a major problem.

    When we combine the issue of access and then add the juggling act we all live with managing transportation, finances, missing school or work, having someone watch the kids or a parent, or get this kid out of school early but then make sure to leave the doctors office early enough to pick up another kid, or having to leave work early and miss a half day of pay, etc., (I could go on and on and still miss 100 of the things you personally might have on your plate). It’s just too much.

    Telemedicine is a blessing for mental healthcare access because now it can be done at home, in a strip mall or employer parking lot, etc. So in short, I only do virtual visits.

    • The Web Calendar on our homepage

    • The Virtual Assistant on our homepage

    • The Patient Portal once you become a patient

    Please note, currently there is an issue with online scheduling of pediatric patients and am actively working with CharmHealth on resolving this.

  • I can understand why this is confusing and on my end I would prefer there just be one interface.

    However, the redundancy is part because the Patient Portal can only have appointments schedule by established patients. The “Virtual Assistant” is convenient because it is pinned on the Home Page and easy to find as one scrolls up and down. The Web Calendar allows for a much bigger view of the appointment times that the much smaller “Virtual Assistant” does not.

    This will likely change in the future as our processes become more streamlined and as CharmHealth makes changes to their platform.

  • Absolutely not.

    If the referral was a recommendation from a friend or family member, wonderful. However in the medical world the technical “referral” from a PCP is generally an obstacle or gate-keeping method heavily utilized by third-party payers. We don’t need that here since it’s just you, your family, and me.

  • Fees are based on the complexity of your evaluation and medical decision-making, not the exact minutes we spend together.

    Shorter visits aren’t always simpler, and longer visits aren’t always more complex. What matters is how much information we’re gathering, how complicated the problem is, and how much work it takes to create a plan that helps you get better.

    Trying to squeeze too much into a short visit usually leads to frustration for everyone. If your situation is complex, we’ll recommend more time so we can do the job right—without rushing, cutting corners, or leaving issues half-finished.

    At Call Light Care, I designed visits to be longer and more focused, so you get the time you actually need—at fees that are often far less than what you’d pay through traditional self-pay or high-deductible insurance.

How do you practice?

  • Yes. I’m licensed to prescribe all medications, including Schedule II controlled substances such as opiates and stimulants. However, I do not manage chronic pain, so I do not prescribe opiates.

    Stimulants for ADHD are part of my routine care, and I prescribe them judiciously when clinically indicated. Regarding sedatives—particularly benzodiazepines (Ativan, Valium, etc.)—they are important medications but I do not prescribe them for daily, long-term use or provide refills for ongoing maintenance. These medications can be highly effective yet also pose significant risks, and I often assist patients in tapering off regular use when appropriate.

    I frequently use mood stabilizers (e.g., lamotrigine, lithium, valproic acid) and prescribe antipsychotics (e.g., quetiapine, aripiprazole, risperidone) with careful consideration. SSRIs, SNRIs, and other medication classes are also used when warranted by a patient’s specific treatment plan. Because the range of possible prescriptions is extensive, this list isn’t exhaustive; I’m happy to discuss options in more detail during an appointment.

  • Certainly, there’s a reluctance about medication—I get it and have been there myself and am still there in the sense I don’t want medication or supplements or whatever thrown at me or my loved ones.

    Throwing anyone on medicine—especially a child—and hoping it sticks is never how I operate. Over the years, my panel of patients has grown solely by word of mouth—family, friends, therapists, or even their primary care providers refer them to me. Many times, a parent sees me first, then brings their child in for an evaluation, or vice versa. There’s a reason I say “family-focused”: these struggles often run in families, and there’s no shame in that.

    Mental health challenges can present very differently in each person, and they may change from week to week, month to month, or year to year. If there were a simple blood test or brain scan to confirm a diagnosis, it would be far less complicated. As I gather the history with a child, the parent often can identify with the subtle, sneaky signs themselves when they were a kid.

    Many a parent will say after a first visit, “I felt like you were talking about me the whole time.” It’s not mind-reading—these clues and patterns are just remarkably consistent—even when the same clue has a different “flavor.”

    When medication is used as a tool, it is never my only tool—this will never produce the thriving that comes with “all better”. I focus on helping patients understand how a “condition” affects both mind and body, often in ways we’re unaware of. Subtle must not be a big deal, right? Wonk-wonk, wrong! Think of 0.5% of your checking account disappearing each day—no big deal at first, but it adds up over time.

    Once we understand the problem, we become empowered to tackle it. If you need one medication, so be it. Sometimes the struggles are so severe and complex you or a child may need five, so be it—but the goal is never to subdue or fix. These type of medications for any of us better make life better. If we don’t see the gradual improvement in our ourselves or our children, they aren’t worth it and our methodology and plan needs reevaluation.

    Sometimes a patient will say, “I can deal with this side effect,” but if I feel it’s too high a price to pay, we’ll keep tweaking or keep turning that “Rubix cube” of struggle until we find a better solution.

    So please trust me when I say: this is not a medication “mill”—especially for kids.

  • Hopefully. However, my practice is built on my philosophy of better is only less-worse until you’re all better.

    With that being said, I want to be reassured we are in the “all better” zone and that being there is not compromising some other aspect of our life. If something significant is getting compromised—whether we see it or not—then we really aren’t in the “all better” land.

    As your provider, my goal is to work with you to develop the most effective, evidence-based treatment plan for your unique needs both in short and long-term. However, it’s important to understand that medications prescribed by prior providers or specialists will not automatically be continued or “rubber-stamped.” This is particularly true for medications such as stimulants (e.g., Adderall, Concerta) and benzodiazepines (e.g., Ativan, Valium), which require careful evaluation and thoughtful consideration. Also just because a medication is controlled doesn’t mean it is inherently bad. But going back to the tool analogy, chainsaws and a hammer are miraculous tools, but we better know when and when not to best use them. 

    Over the years, I’ve seen many situations where these medications, while potentially appropriate in certain circumstances, were prescribed without a full understanding of the broader context. For example, some patients using benzodiazepines daily may unknowingly experience withdrawal cycles that contribute to their anxiety. Similarly, children prescribed stimulants for attention issues may only partially improve because the root cause—like undiagnosed anxiety, depression, or significant stressors at home—was never fully addressed.

    My approach is always centered on your well-being, which means we will take the time to carefully assess your condition, history, and response to medications. While I value a partnership with my patients and maintain full transparency in treatment decisions, payment for services does not mean that you dictate the treatment plan. Effective care sometimes means re-evaluating medications and considering alternatives that might better address the underlying causes of your symptoms.


    I understand that this process can feel frustrating, especially if you’ve been on certain medications for years. My goal is not to withhold care but to ensure that our approach is safe, sustainable, and truly in your best interest. By working together with mutual trust and communication, we can build a plan that not only addresses your symptoms but also supports your long-term health and quality of life.

  • If you are already on medications for Opiate Use Disorder (OUD), whether I can assist depends on your specific circumstances. If your OUD is being adequately managed, I am aware that untreated mental health conditions such as anxiety and depression can often exacerbate struggles with addiction. After a thorough evaluation, if I determine that my services can effectively support your mental health—helping to improve your quality of life by addressing conditions like depression and anxiety—I am happy to collaborate with you in your treatment journey. However, it’s important to note that my role would focus on managing mental health conditions rather than directly overseeing the treatment of OUD.


    This collaborative approach ensures that we stay within the scope of my practice while addressing the broader emotional and psychological needs that contribute to overall well-being. If specialized care for OUD is needed beyond what I can provide, I will guide you toward resources or programs that can best meet those needs. My goal is always to support you in achieving a healthier and more fulfilling life

  • Yes, I monitor controlled substance prescriptions through state-mandated prescription drug monitoring programs (PDMPs), which are databases required by the DEA and operated by state pharmacy boards. These systems allow providers to review a patient’s history of controlled medication prescriptions to ensure compliance with the law and safeguard against misuse. While these tools are not foolproof, they are a crucial resource for identifying concerning patterns.

    It’s important to understand that any attempt to circumvent these safeguards—such as obtaining controlled substances from multiple providers or pharmacies—violates legal and ethical standards. If such behavior is suspected or identified, you will be immediately discharged from my care, and the matter may be reported to the appropriate authorities. These measures are not meant to create distrust but to ensure the safety of both the patient and the public. For the vast majority of patients, this process helps us work together responsibly to manage treatment while staying within the bounds of the law.

  • I understand that scheduling medical visits can be challenging, with the costs of care, missed work, and coordinating childcare or other responsibilities. These concerns are valid, and I aim to balance the need for follow-ups with your personal circumstances while ensuring your care is thorough and effective.

    General Guidelines for Follow-Up Frequency:

    The frequency of visits depends on various factors, including the condition being treated, whether you’re starting a new medication, and how stable your symptoms are. Here’s a broad outline:

    • ADHD:

    • For new diagnoses, new patients, or adjustments to medication, visits are typically scheduled every 1–2 months at the start of treatment.

    • Once stable, follow-ups may be every 3–6 months, depending on whether controlled substances are prescribed (which require regular monitoring by law).

    • Conditions like Depression, Bipolar Depression, or Anxiety:

    • After starting a new medication, follow-ups are usually every 4–6 weeks initially.

    • As symptoms stabilize, visits may extend to every 2–3 months and eventually every 6–12 months, depending on how well symptoms are managed.

    • Children and Teens:

    • For younger patients, especially those just starting treatment, I typically schedule follow-ups more frequently, every 1–2 months, with interim check-ins via email or phone to monitor progress and adjustments.

    “All Better” Is the Goal

    My ultimate aim is to get you to—and keep you in—what I call the “all better” zone. This is when:

    • You feel confident in the treatment plan.

    • You have tools to handle rough times, whether they are expected or come out of the blue.

    When you’re in this “all better” zone and stable, follow-ups are spaced out accordingly, typically every 6–12 months. If something new arises or you simply want to check in, we can always adjust.

    Every plan is tailored to your needs, and the specifics will become clear as we work together. Rest assured, the frequency of visits is always based on what’s best for your health and maintaining your “all better” zone.

  • Certainly some patients have felt this and while some will still complain about it when they come in, many of those who felt this way come to see that there is a reason why more frequent check-ins are necessary. Remember it is easy to get someone “less-worse” and more challenging to help them reach “all-better.”

    This is especially true in those first 6 months of treatment where I might be seeing someone maybe 3-4x in that interval—and that’s when things are going as planned. With children it may be more than that but it depends.

    Throwing someone on medicine and hoping it stick is not how I operate. When medicine is used as a tool, it is never my only tool—that is poor practice. Helping a patient understand how a “condition” effects their mind-body is the only way we can begin to manage a condition that usually has “managed” us—especially when we are unaware of how many ways a “condition” can manifest in subtle way.

    Subtle ways must not be a big deal though, right? Wonk-wonk, wrong!

    Imagine just 0.5% of your checking account disappearing each day? No big deal? Sure if it is here or there, but day after day, year after year? It adds up.

    When we start to understand the challenge at hand, empowerment starts to take shape. If a patient needs medication as one of the many tools they will need to thrive, then fantastic. If they need 5, so be it.

    There is certainly a reluctance for medication—I get it and have been there many times. I

  • As a physician, I provide counseling as part of routine care, a broader term applicable across many professions to support clients, patients, or customers. Counseling encompasses everything from discussing conditions and medications to general health advice, which is integral to every patient visit.

    However, while my approach incorporates therapeutic principles, especially in understanding and managing mental health conditions, it is distinct from the specialized therapy provided by licensed therapists like LCSWs, LMFTs, or LPCs. These professionals employ specific therapy techniques such as cognitive-behavioral therapy (CBT) or psychoanalysis, which are different from my medical training.

    Although there is some overlap, formal therapy is a structured treatment focusing deeply on psychological techniques. If you are seeking ongoing, specialized therapy, a dedicated therapist might better meet your needs, particularly from a cost perspective.

    Nevertheless, in our sessions, I integrate therapeutic principles to ensure that managing your medications extends beyond prescriptions to a comprehensive understanding of your mental health. This includes fostering self-compassion and tailoring approaches to fit individual needs, regardless of age or life experience.

    Importantly, the time constraints in traditional medical settings often limit physicians to shorter appointments compared to the standard ‘therapeutic hour’ (~50 minutes) typical in therapy sessions.

    When it comes to “all better” I want for my patients, the time discrepancy is a major factor and key reason I have chosen to step away from the conventional system, allowing me to dedicate more time to each patient’s mental health, striving toward thorough and lasting well-being.

  • Our minds, behaviors, and conditions are deeply complex, and so are the medications and treatments designed to address them. I treat children, teenagers, and adults and over the years, I’ve found that metaphors and analogies can be powerful tools to help explain these complexities in a way that feels more relatable and easier to grasp. While I recognize that not every comparison will resonate with everyone—some people may even dislike them—I’ve learned that, more often than not, these explanations help bring clarity to challenging topics. As Spock wisely said, “The needs of the many outweigh the needs of the few,” and I aim to use language that benefits the greatest number of my patients.

    That said, my approach has evolved over time and will continue to do so. My ultimate goal is always the same: to help you understand your condition, what’s happening in your mind and body, and how we can best move forward. Metaphors and analogies allow us to cut through the complexity and get to the heart of a concept more quickly. While it’s possible to “metaphor-ize” things to death, I believe these comparisons, when used thoughtfully, can make the unfamiliar feel more accessible and empower you to better understand your journey to health.

How to Set Up a New Patient Appointment

Schedule Appointment

    • Please review what services we offer. We do not accept insurance. We want to be a right fit for you.

    • Ensure that you have the appropriate speed/bandwidth/service on your phone or computer to enable video-conferencing. If I cannot hear and see you it prevents good care. While the phone is optional, it just isn’t the same.

    • If your questions have been answered great; if not, reach out to us at connect@call-light.care. Once your question is answered we will redirect you back to schedule online.

    • Use the embedded Web Calendar or the Appointment Bot that sits on the bottom right corner of the screen.

    • Answer a few questions and provide at least some basic details on your symptoms and submit. I prefer more detail than one-word responses but please no paragraphs—not at this stage.

    • Once you submit the request, we will review this to ensure that our service and resources are appropriate for your needs.

    • After your appointment is approved, you will receive and email to create a Patient Portal account. Please note you must have an email invitation to do this.

    • Once you create your Patient Portal, you will be required to complete registration and also the online pre-visit questionnaires largely based on the information that you provided at the time you requested the appointment.

    • It is essential you do this. No detective ever said, “I wish I didn’t have so many clues.” No lawyer ever said, “I wish I didn’t have so much evidence.” Same here regarding the backstory of your life. Your experiences and struggles are essential for high-quality care that propel us as we move forward. Please don’t rush this.

    • If you feel comfortable, gather what information you can regarding possible mental health conditions in the family, medication some may be on, onset of symptoms, etc. While having a “full” family history isn’t required, it is essential we explore what we can.

    • Check that your appointment works with your schedule (and others if applicable) and make sure you stick to your schedule. If it needs to be adjusted, please reschedule ASAP. There is a modest charge for missed appointments or late cancellations <24 hours prior to the appointment time.

    • Check again the appointment time you committed to. Make sure others that are on your team like family, spouses, partners, friends, etc., can also be at the visit if you feel comfortable. This is always encouraged at some point.

    • There will be times when I push for you to have someone there for at least some of the visit because we can only see so much of ourselves—this is normal. It can really help when a loved one who wants to help can provide much needed insight. Don’t worry, they don’t run the show, but it is helpful for many reasons.

    • Plus so much education I give to the patient is directed at family—especially for how common family members can be uncomfortable with mental health struggles, oblivious to them, or even look down on the family member. Trust me I can tell on my end where family member’s start to make it about themselves but this isn’t as often as you might think.

    • Observations from those who love us frequently provide me with the subtle details that help me know which direction we are moving, especially when we initially feel “stuck” or “nothing has changed.”

    • I’m fully aware not all of us have strong social support systems for many reasons. However, we can still work confidently together. Remember we are going for all-better and not less worse, if it takes a little more time, it is always worth it.

    • Make sure that you have prepared to have this time set aside where you can think clearly and to minimize distractions and interruptions. Please let others know this is your time.

    • As nice as it is to have in-home access via telehealth, it isn’t for everybody. Some of us need the privacy or just the “excuse” to step away and sometimes this can be the only time family/friends/work/etc leaves someone alone.

    • If you need to, sit in the car. We just need it to be about you. It is hard to open up and talk about sensitive things when we are still in our rush/task mode.

    • To the parents of pediatric patients, we will work together when there is a need for one-on-one with your child. There are no hard rules on this. Our life and our family life has too many variables for me to give specifics here.

    • Wait for me to call and please know I am always aware of the time. I also do not think my “doctor” time is more important than your time.

    • Certainly things come up on my end, like they do on your end, but know my goal is to stay on time.

    • I will not be earlier than the appointment time, but should not be more than a few minutes after our scheduled time.

    • I have a habit of wanting to gather more and more detail than there is usually time for, educate more, console more, and empower more, but it has to stop at some point so I can help the next person.

    • Know this is an incredibly hard balance to achieve and this is the main reason why I left the “system”—I always want more time. So with that remember, all the preparation and history gathering before we meet is essential for us to effectively work together as a team.

    • That being said, please be aware of the time we have set aside. I do not bill for time but for decision making and I can only do so much and feel good about it.

    • Our “end” time is also important so please note this in the beginning. Please be aware that about 5 minutes before the end time, we need to be wrapping up our plan and what needs to be addressed at a future visit.

    • If it feels like I am shifting the discussion suddenly to review our plan and closure, it’s not because I’m trying to cut you off or “sick of hearing” you.

Patient Portal Guidelines

  • Patient Portal Guidelines

    At Call Light Care, we value clear communication and want to ensure you receive the best possible care. While the patient portal is a helpful tool, it’s important to understand its appropriate use so we can maintain the highest standards of safety and quality in your treatment.

    When to Use the Patient Portal:

    The portal is ideal for:

    • Clarification of instructions from your last visit (e.g., when to start a medication or steps for a treatment plan).

    • Reporting unexpected side effects or symptoms that were not previously discussed.

    If your question goes beyond clarification or involves a new symptom, medication concern, or issue that seems simple but requires thoughtful review, you will likely be asked to schedule a visit.

    Why We May Ask You to Schedule a Visit:

    Our primary concern is ensuring your care is safe, accurate, and effective. Many questions, while they may seem quick or straightforward, require:

    • Time to fully process your concerns.

    • Careful review of your history and medications.

    • A face-to-face conversation to confirm we’re aligned in understanding your needs.

    Responding quickly or without proper time to evaluate increases the risk of miscommunication or error, which we are committed to avoiding. While there may be exceptions where a quick phone call is appropriate, these situations are rare.

    How to Approach Portal Questions:

    If you’re unsure whether something warrants a visit, feel free to ask in the portal. We’ll guide you with kindness and clarity. Please know that if we ask you to schedule a visit, it’s not about adding unnecessary costs—it’s about ensuring we provide the thoughtful, thorough care you deserve.

    By taking the time to meet with you directly, we can maintain the trust and understanding necessary for your well-being. Thank you for helping us support you in the safest and most effective way possible.

Contact Us

Have questions? We’re here to help.

If you’re not sure where to start, have questions about scheduling, or just need a little guidance, feel free to reach out.

We’ll get back to you as soon as we can.

Use the form to the right or email us at:

connect@call-light.care